Sep 26, 2019
Pete Young played a key role in leading the transformation of Australia Post’s digital consumer experience. The journey to transformation at this 210-year-old institution began when they focused on fixing one specific problem: 15% of the customer base consistently missing first time delivery of a...
Sep 19, 2019
Chris Philipsen understands that “playbook” and “Agile” don’t necessarily go together but the title of his Agile2019 talk “A Playbook for an Agile Manager” was chosen on purpose. A consultant at Insight, Philipsen speaks the language of traditional managers who expect a “playbook” for how to...
Sep 12, 2019
Dan Scalfaro, a key stakeholder at a major healthcare provider, teamed up with Agile coach, Accenture | SolutionsIQ’s Emilia Breton, to guide his organization through their transformation. They sat down to give us insights about the process and the major challenges they encountered.
According to Scalfaro, “I thought...
Sep 5, 2019
Even government agencies experience FOMO. It took the turnaround from an 80-million-dollar big bang failure into an initiation of a couple successful, smaller pilot agile programs within the U.S. Office of Personnel Management (OPM) for other federal programs to realize that they were missing out.
Richard Cheng has been...